Saturday, June 12, 2010

Weekend Wrap-Up: "Business As Usual"

Once again, The Bliss Index©, dutifully provides a weekend wrap-up of news…

So much for "keeping big money out of politics" – Apparently, $5,000 gets you an hour-long breakfast (aka: healthcare shakedown) with Nancy Pelosi…

You know, $5,ooo isn't all that much to pay someone to carry a big hammer around...


And that promise about keeping your own health insurance: Um, yeah, not so much. According to Investor’s Business Daily, “Internal White House documents reveal that 51% of employers may have to relinquish their current health care coverage by 2013 due to ObamaCare. That numbers soars to 66% for small-business employers.” Now is that the Hope™ or the Change® we were told about?

To be expected: From Politico, “Enviros give Obama a pass on spill - As the greatest environmental catastrophe in U.S. history has played out on Obama’s watch, the environmental movement has essentially given him a pass — all but refusing to unleash any vocal criticism against the president even as the public has grown more frustrated by Obama’s performance.”

Remember when the oil clean-up folks said they didn’t know about the oil booms that company in Maine has/offered? Yeah, um, not so much. (They knew back on May 21…)

The president visits the Gulf (looking for some ___ to kick?)...


Add Gulf oil spill fib: According to Powerline, “The administration has decreed a six-month moratorium on exploratory drilling in the Gulf, based on a report that Interior Secretary Ken Salazar wrote for President Obama. Salazar claimed that a panel of seven experts selected by the National Academy of Engineering had peer reviewed his report. It turns out, though, that the seven experts never saw the recommendation for a moratorium, and in fact oppose it.” This isn’t the first time we’ve seen Salazar for what he is…

Last add Gulf oil spill fib: Remember when clean-up authorities promised that"the media will have uninhibited access?" Um, yeah, not so much – Press photo flyovers prohibited; photos in public areas (namely beaches) are verboten; media boats kept away from spill areas; journalists harassed and threatened with arrest. I guess that’s just the administration’s policies on transparency at work.

Interior Secretary Ken Salazar: at least he's getting "thumbs-up" from someone...

Add Obama Administration’s media relations: – After almost a year and a half in office, this administration has surpassed all previous presidencies in going after “leakers.” Hiding something?

I guess they were absent the day they taught about this in Econ 101: “Pension Plans Go Broke as Public Payrolls Expand.” Gee, who’d a thunk it?

From the “putting a (D) after your name doesn’t make bigotry OK” dept.: According to Taegan Goddard’s Political Wire, South Carolina State Sen. Robert Ford (D) was quoted by the Charleston Post and Courier as saying, “No white folks have an 'e' on the end of Green. The blacks after they left the plantation couldn't spell, and they threw an 'e' on the end." Ford, a Democrat, was trying to explain his view that race could have played a role in Alvin Greene's (D) surprise victory in the primary elections since he was the only black candidate in a primary with a majority of black voters.

Add bigotry/idiocy: Looks like former-California governor/hopes-to-be-governor-again Jerry Brown really stuck his jogging shoe in his mouth. Seems Brown and KCBS-AM 740 reporter Doug Sovern bumped into each other while they were out exercising and Brown let loose about his opponent, GOPer Meg Whitman. From Sovern’s Sovern Nation blog – “Brown boasted about his legendary frugality. "I've only spent $200,000 so far. I have 20 million in the bank. I'm saving up for her." It's true - his stay-on-the-sidelines, bare-bones primary run cost him almost nothing, at least in California political terms. But he also fretted about the impact of all those eBay dollars in Whitman's very deep pockets. "You know, by the time she's done with me, two months from now, I'll be a child-molesting..." He let the line trail off. "She'll have people believing whatever she wants about me." Then he went off on a riff I didn't expect. "It's like Goebbels," referring to Hitler's notorious Minister of Propaganda. "Goebbels invented this kind of propaganda. He took control of the whole world. She wants to be president. That's her ambition, the first woman president. That's what this is all about." It’s one thing to oppose your political opponent, it’s entirely another (and intellectually lazy) to compare political rhetoric with the evils of Nazism.

Jerry Brown: what will he say next?


Another reason why the private sector is often a much better choice than the public (government): Costs (duh). According to the Wall Street Journal, “It costs about $12 more per hour to employ a state or local government worker. Meanwhile, a breakout of private workers showed that it cost more to employ union workers than nonunion employees. The largest share of the costs comes from wages and salaries for both sets of workers: 70.6% for private employees and 65.9% for government workers. The rest of the payment comes in the form of benefits. It costs state and local governments $3.16 per hour to pay for employees’ retirement and savings plans, compared to 96 cents for private workers. Another $4.52 goes to health insurance for public workers, compared to $2.08 for private workers. And governments spend $3 per hour for its workers’ paid leave, compared to $1.88 for private workers. Compensation for union workers cost $37.16 per hour compared to $26.67 for non-union workers.” Dear California, now do you understand?

Will this be business as usual? - Because we’ve officially got World Cup fever here at The Bliss Index©, we’ll tip our caps to the U.S. soccer (er, football) squad as it walks away from Game 1 of pool play against the Brits. It wasn’t the prettiest game and the Yanks got lucky with a ball that shouldn’t have found England’s goal - but we’ll take it. Next opponent: Slovenia (June 18).


Wednesday, June 9, 2010

Crisis (mis)management...

"Rough waters are truer tests of leadership. In calm water every ship has a good captain." — Swedish proverb

Since the horrific explosion, fire, collapse and massive leak at the site of British Petroleum's Deepwater Horizon well on April 20, the "it can't get any worse" situation has been getting worse - by the minute.

The oil continues to seep, spew and drift with the currents. What was once a Louisiana problem has now moved far enough east to become a Florida problem, and the fear is that the spread could loop around the southern end of the state and be transported to the north along the Eastern Seaboard.

While BP and the federal government struggle to contain and control the leaks (there are at least three at the site), the American public continues to lose confidence in the manner in which the White House is managing the crises at-hand. The president is even losing the confidence of some of his biggest Democratic supporters in Congress. (As some have suggested, this isn't the president's "Katrina," it's his Iran hostage crisis.)

The reason: President Barack Obama (and his team) have failed to own the situation. Instead, it's the other way around.


"Any one can hold the helm when the sea is calm." —Publilius Syrus.


A presidential briefing...

The basic rules of crisis management are pretty straight-forward: you've got to understand and manage the "issues" at hand. That means assessment and any immediate/urgently needed response(s); regular and reliable communication; short- and long-term vision/planning; action; and remediation. So far, the country's leadership - the president, the Interior Department, the Minerals Management Service, etc. - have done precious little in any of these areas. Of course, there is probably a great deal of work going on "behind the scenes, " but these efforts are not being communicated, which engenders more frustration, anger and mistrust (and undermines confidence all the way around).

Deepwater Horizon - April 20 (we're now nearing mid-June and things seem to be worsening)...

The early problems are now exacerbated with a number of revelations showing that the administration sat on its hands; made other, less-important matters a priority; and essentially hid the truth (or even misled the public). Some examples:
  • From a report in Chron.com: "Three days after the explosion of the Deepwater Horizon in the Gulf of Mexico, the Dutch government offered to help. It was willing to provide ships outfitted with oil-skimming booms, and it proposed a plan for building sand barriers to protect sensitive marshlands. The response from the Obama administration and BP, which are coordinating the cleanup: “The embassy got a nice letter from the administration that said, 'Thanks, but no thanks,' said Geert Visser, consul general for the Netherlands in Houston. Now, almost seven weeks later, as the oil spewing from the battered well spreads across the Gulf and soils pristine beaches and coastline, BP and our government have reconsidered."
"90 percent of a crisis response is communications" – Barbara Reynolds, Center for Disease Control

And still it leaks...
  • The White House constantly attacks BP (and Big Oil) but the truth is “BP was a founding member of the U.S. Climate Action Partnership (USCAP), a lobby dedicated to passing a cap-and-trade bill. As the nation’s largest producer of natural gas, BP saw many ways to profit from climate legislation, notably by persuading Congress to provide subsidies to coal-fired power plants that switched to gas," according to a piece by Timothy Carney in the Washington Examiner. He continues: "Lobbying records also show BP lobbying on Obama’s stimulus bill and Bush’s Wall Street bailout. You can guess the oil giant wasn’t in league with the Cato Institute or Ron Paul on those. BP has more Democratic lobbyists than Republicans. It employs the Podesta Group, co-founded by John Podesta, Obama’s transition director and confidant. Other BP troops on K Street include Michael Berman, a former top aide to Vice President Walter Mondale; Steven Champlin, former executive director of the House Democratic Caucus; and Matthew LaRocco, who worked in Bill Clinton’s Interior Department and whose father was a Democratic congressman.”

"Leadership, like swimming, cannot be learned by reading about it."- Henry Mintzberg, McGill University School of Management, The Nature of Managerial Work, Harper & Row, 1973

President Barack Obama - down by the seaside...
  • As noted in a new article in Rolling Stone magazine (via Hot Air), "The administration knew the spill could be far worse than its “best estimate” acknowledged. That same day, the president’s Flow Rate Technical Group – a team of scientists charged with establishing the gusher’s output – announced a new estimate of 12,000 to 25,000 barrels, based on calculations from video of the plume. In fact, according to interviews with team members and scientists familiar with its work, that figure represents the plume group’s minimum estimate. The upper range was not included in their report because scientists analyzing the flow were unable to reach a consensus on how bad it could be. “The upper bound from the plume group, if it had come out, is very high,” says Timothy Crone, a marine geophysicist at Columbia University who has consulted with the government’s team. “That’s why they had resistance internally. We’re talking 100,000 barrels a day.”

"The very essence of leadership is that you have to have a vision. It's got to be a vision you articulate clearly and forcefully on every occasion. You can't blow a weak trumpet." –Theodore Hesburgh, President, Nortre Dame University, Time, May 1987

BP chief Tony Hayward...

According to that same Rolling Stone article, the president didn't exactly get things moving on the crisis, despite the knowledge that the spill was a worst-case situation.
  • "The president himself was occupied elsewhere. After returning from his vacation, Obama spent Monday, April 26th palling around with Derek Jeter and the New York Yankees, congratulating them on their World Series victory. He later took time to chat with the president of Honduras. When he put in a call to Gov. Haley Barbour of Mississippi, it was to talk about tornadoes that had caused damage in that state, with only a brief mention of the oil spill. On Tuesday the 27th, Obama visited a wind-turbine plant in Iowa. Wednesday the 28th, he toured a biofuels refinery in Missouri and talked up financial reform in Quincy, Illinois. He didn’t mention the oil spill or the Gulf. That evening, administration officials received news that – to judge from their subsequent response – scared the shit out of them. 'The following is not public,' a confidential NOAA advisory stressed. 'Two additional release points were found today in the tangled riser. If the riser pipe deteriorates further, the flow could become unchecked, resulting in a release volume an order of magnitude higher than previously thought. There is no official change in the volume released but the [Coast Guard] is no longer stating that the release rate is 1,000 barrels a day. Instead they are saying that they are preparing for a worst-case release and bringing all assets to bear.' After he was briefed that evening, Obama told his deputies to contact the Pentagon. The following day, Napolitano declared the BP disaster, which was now approaching the size of Puerto Rico, an 'Oil Spill of National Significance' – the designation required to draw on regional resources and to appoint an incident commander to coordinate a federal response. It had taken a full week after Deepwater Horizon exploded for the government to become fully engaged – a critical lapse that allowed the crisis to spiral out of control."
There you have it: what is supposed to pass for crisis management is actually mis-management at the highest levels. A clear vision has not been conveyed to the public; a true assessment has never truly been made and/or shared; priorities are askew; and politics - not problem-solving - are the order of the day.

God help the Gulf.

God help us all.


"The key to successful leadership today is influence, not authority." -

Kenneth Blanchard, University of Massachusetts, Schatz, Managing By Influence, (Prentice-Hall, 1986)



Still looking to take names almost two months later...

LATE ADD: This is not how you manage communications in a crisis...

How was the speech?

You tell me...

President Obama delievering commencement speech in Kalamazoo Michigan...

Sunday, June 6, 2010

"For he to-day that sheds his blood with me shall be my brother..."



The St. Crispin’s Day speech
from Henry V (1599) by William Shakespeare

ENTER KING

WESTMORELAND. O that we now had here
But one ten thousand of those men in England That do no work to-day!

KING. What’s he that wishes so?My cousin Westmoreland?

No, my fair cousin; If we are mark’d to die, we are enow

To do our country loss; and if to live, The fewer men, the greater share of honour.

God’s will! I pray thee, wish not one man more.

By Jove, I am not covetous for gold, Nor care I who doth feed upon my cost; It yearns me not if men my garments wear; Such outward things dwell not in my desires. But if it be a sin to covet honour, I am the most offending soul alive.

No, faith, my coz, wish not a man from England. God’s peace! I would not lose so great an honour As one man more methinks would share from me For the best hope I have. O, do not wish one more! Rather proclaim it, Westmoreland, through my host, That he which hath no stomach to this fight,Let him depart; his passport shall be made, And crowns for convoy put into his purse; We would not die in that man’s company.

That fears his fellowship to die with us. This day is call’d the feast of Crispian. He that outlives this day, and comes safe home,Will stand a tip-toe when this day is nam’d, And rouse him at the name of Crispian. He that shall live this day, and see old age, Will yearly on the vigil feast his neighbours, And say “To-morrow is Saint Crispian.”Then will he strip his sleeve and show his scars, And say “These wounds I had on Crispian’s day.”

Old men forget; yet all shall be forgot, But he’ll remember, with advantages, What feats he did that day. Then shall our names, Familiar in his mouth as household words-Harry the King, Bedford and Exeter, Warwick and Talbot, Salisbury and Gloucester-Be in their flowing cups freshly rememb’red. This story shall the good man teach his son; And Crispin Crispian shall ne’er go by, From this day to the ending of the world, But we in it shall be remembered-

We few, we happy few, we band of brothers; For he to-day that sheds his blood with me shall be my brother; be he ne’er so vile,This day shall gentle his condition; And gentlemen in England now-a-bed Shall think themselves accurs’d they were not here, And hold their manhoods cheap whiles any speaks That fought with us upon Saint Crispin’s day.

D-Day: Sixty-six years later...

As the day closes, we remember the heroes who served in all theaters of war...but especially those who gave all so that we might know freedom...



The beaches...



Sixty-six years ago today: